Terms of Use

Terms of Use

Dream Pool and our website www.dreampool.gr are designed with the appropriate operational and internal systems and comply to the applicable European legislation regarding data protection General Data Protection Regulation EU 679/2016 (GDPR).

This Privacy Statement:

  • provides an overview of how the company collects and processes your personal data and informs you about your rights in accordance with local data protection law and the EU Data Protection (GDPR) General Data Protection Regulation
  • is addressed to persons who visit and use our website (www.dreampool.gr)
  • contains information about when your personal information will be shared / shared with other companies and other third parties (for example, our service providers or our suppliers).

In this privacy statement, your data is sometimes referred to as “personal data”, or “personal information”. Sometimes you may collectively refer to handling, collecting, protecting and storing / retaining your personal data, or any such action as “processing” of this personal data.

For the purposes of this statement, personal data means any information relating to you that identifies you or can be identified, including, for example, your name, address, or identity number.

We collect and process only the necessary personal data such as name, surname, telephone and e-mail, etc., which we collect through our own cookies and which we use for statistical purposes for the purposes of optimizing our services and for improving and upgrading the content. Any additional information that comes to Dream Pool with your own ad is expressly declaring that it will not be publicly disclosed or used for purposes other than those for which you have consented.


Cookies are small text files that are installed on your computer or on your device temporarily and are transmitted to our server through your preferred browser. No Cookie file used on the Website collects any information or obtains knowledge of any document or file from your computer.

The data collected by Cookies for the above purposes may include the type of browser you are using, the type of your computer, your operating system, online service providers, the sites you visit, and the links to third party websites which you may follow through our Website, as well as the IP address of your computer. By browsing the Website, you consent to the processing of information from you by using Cookies. You can, however, edit your preferences through our Website settings regarding Cookies.

In particular, we may transfer your data mainly at the following cases:

-To Google, especially for the use of the Google Analytics
-To service providers that host our customer database, perform its technical support and management.
-To government agencies and public authorities, regulatory bodies and enforcement agencies, to comply with a valid and authorised request, including a court order or other valid legal process, to protect against fraud and for related security purposes.
-To any third party to whom we assign or novate any of our rights or obligations.
-As required or authorised by applicable law, and to comply with our legal obligations.

What personal data we process and where we collect it

We collect and process different kinds of personal data that we receive from our (existing and potential) customers in person or through their representative or via our alternative channels of communication, such as our website, in the context of our business relationship with them.

The Company will in no case receive from you more personal information than what is necessary for any purpose that it collects, nor will it disclose your data to third parties unless this is strictly necessary for us to perform a service, the provision of which you have requested and relates to our pool construction contract, the sale of equipment, or pool maintenance or if processing by a third party is necessary for the purposes of our legitimate interests, or if you have previously given your consent; when the law commanded (e.g., to perform either a judgment, Public order etc.).

Why do we process your personal data and on what legal basis

We process your personal data in accordance with the Data Protection Act for one or more of the following reasons:

1. For the performance of a contract

We process personal data in order to offer services under the contracts, but also to be able to complete our acceptance process in order to enter into contracts with prospective customers.

The purpose of the processing of personal data depends on the requirements for each service and the contractual terms and conditions provide more details about the relevant purposes.

2. To comply with a legal obligation

There are a number of legal obligations arising from the applicable laws that apply to us (eg Tax Legislation). There are also various supervisory authorities (central government, local government, etc.) whose laws and regulations we have to implement. Such obligations and requirements impose the necessary personal data processing activities for audits, identity verification, compliance with court rulings, reporting obligations of tax or other legislation and audits.

3. For reasons of protection of legitimate interests

We process personal data to ensure the legitimate interests of ourselves or of third parties. A legitimate interest exists when we have a business or commercial reason for using your information. But even then, you should not improperly oppose what is right and best for you. Examples of such processing activities include the following:

  • Installation of surveillance systems (closed circuit cameras – CCTV), to prevent criminal acts or fraud.
  • Risk management of the company.

4. Because you have given your consent

If you have explicitly given us your consent to processing (other than the reasons mentioned above), the legitimacy of this processing is based on that consent. You have the right to withdraw your consent at any time.

Furthermore, we may use your personal contact information to send you targeted marketing activities about our services that we believe may be of interest to you only if you have explicitly requested and / or have given your consent to receive such updates from us. These may include, but are not limited to, emails or messages (sms).

How long do we keep your personal information

The information collected is kept for a period of two years or as long as it is necessary for each purpose for which it was collected unless the law requires it to be kept for a longer period.

Your data protection rights

You have the following rights with respect to personal data we hold for you:

  • Have access to your personal data. In order to receive the relevant copy of the personal data we hold for you, you can fill in the web form through the company’s website (www.dreampool.gr).
  • Request the correction of personal data we hold for you.
  • Ask for the deletionof your personal information.
  • You oppose the processing of your personal data [known as the “right of objection”] when we rely on a legitimate interest but there is something special about your situation that makes you want to oppose treatment for that reason. However, this may affect our ability to provide you with our services.

Right to lodge a complaint

If you have exercised some or all of your rights to data protection and you still feel that your concerns about the way we use your personal data have not been addressed satisfactorily by us, you have the right to submit a complaint. You also have the right to file a complaint with the General Data Protection Office.

Changes to this privacy statement

We may occasionally change or modify this privacy statement.

We will duly notify you when we make changes to your privacy statement and will change the review date listed at the top of this page. We recommend, however, that you review this statement periodically so that you are always aware of the way we process and protect your personal information.

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